1. Purpose and scope of collection
The data collection is mainly on Otm.vn including: Full name, customer address, Email, phone,... These are the information that Otm.vn needs customers to provide when registering to use the service and for Otm.vn to contact to confirm when customers register to use the service on the website to ensure the benefits for consumers.
During the payment transaction at Otm.vn,we only keep details of thecustomer's paid order, the information about the customer's bank account number will not be kept.
2. Scope of use of information
Otm.vn the information provided by the Customer to
- Providing services to customers;
- Send notifications about information exchange activities between the Customer and Otm.vn;
- Contact and resolve with the Customer in special cases.
- Do not use the Client's personal information other than for the purpose of confirmation and contact related to transactions at Otm.vn.
- In case of legal requirements: Otm.vn shall cooperate in providing personal information to clients upon request from judicial authorities including: Procuracies, courts and investigating police agencies related to certain law-breaking acts of clients. In addition, no one has the right to infringe on the Customer's personal information.
- Time to store information
Customer's personal data will be stored until a cancellation request is made. Remaining in any case personal information The Customer will be secured on the server of the Otm.vn .
- People or organizations that may have access to personal information:
Subjects have access to personal information of customers / members in one of the following cases:
- ORIENT TECHNICAL MARINE CO., LTD
- The partners have signed a dynamic contract to perform part of the service provided by ORIENT TECHNICAL MARINE CO., LTD. These partners will receive information under the contract agreement (may be part or all of the information depending on the terms of the contract) to support users to use the services provided by the Company.
- State agencies when requesting the Company to provide user information to serve the investigation process.
- Address of the unit collecting and managing personal information
- ORIENT TECHNICAL MARINE CO., LTD
- Head Office: A14 Phu Thuan, Tan Thuan Nam Industrial Area, Phu Thuan Ward, District 7, Ho Chi Minh City
- Customer Service Hotline: 0903.751.396 – Email: firstname.lastname@example.org
- Commitment to confidentiality of customers' personal information
Customer's personal information on Otm.vn is Otm.vn absolute confidentiality commitment in accordance with our personal information protection Otm.vn. The collection and use of each Customer's information shall be carried out only with the consent of that customer unless otherwise otherwise prescribed by law.
Do not use, transfer, provide or disclose to any third party customer's personal information without The Customer's consent.
In the event that the information server is attacked by hackers resulting in the loss of Customer's personal data, Otm.vn will be responsible for notifying the case to the investigating authorities in a timely manner and notifying the Customer.
Absolute confidentiality of all customer's online transaction information including digital invoice information in the data area of level 1 safety center of Otm.vn.
- Mechanism for receiving and resolving complaints related to customer personal information
Customers have the right to send complaints about the disclosure of personal information to third parties to Otm.vn's Board of Directors to the Company's address or by email: email@example.com
Otm.vn shall take technical and professional measures to verify the reflected contents.
The time for reasonable reflection related to customer personal information is 15 days.